SHIPPING AND DELIVERY
DELIVERY METHOD
At Decathlon Philippines, we cover three (3) major areas for online orders:
| COST | SCHEDULE* | TIME | ESTIMATE** | |
| CLICK & COLLECT | FREE | Daily | 10:00AM-10:00PM | 3 hours after payment confirmation |
| COLLECTION POINT | FREE | Daily | 10:00AM-10:00PM | Next Day |
| METRO MANILA | Starts at PHP 100 | Monday to Saturday | 9:00AM-10:00PM | 3 - 5 business days |
| GREATER MANILA | Starts at PHP 150 | Monday to Saturday | 9:00AM-10:00PM | 7 - 10 business days |
| PROVINCIAL AREAS | Starts at PHP 200 | Monday to Saturday | 9:00AM-10:00PM | 10 - 15 business days Up to 20 business days for remote areas* |
*HOLIDAYS EXCLUDED
**An additional three (3) business days will be added for all voluminous and bulky orders above 30KG.
UPDATED DELIVERY COVERAGE
As of June 2019
METRO MANILA
Binondo, Caloocan City, Ermita, Intramuros, Las Pinas, Makati, Malabon, Malate, Mandaluyong, Malate, Marikina, Muntinlupa, Navotas, Paco, Pandacan, Paranaque, Pasay, Pateros, Port Area, Quezon City, Quiapo, Sampaloc, San Juan City, San Miguel, San Nicolas, Santa Ana, Santa Cruz, Taguig City, Tondo I and II, Valenzuela
GREATER MANILA
Batangas, Bulacan, Cavite, Laguna, Rizal
PROVINCIAL AREAS
Bataan, Benguet, Cagayan, Isabela, La Union, Nueva Ecija, Nueva Vizcaya, Pampanga, Pangasinan, Tarlac, Zambales, Albay, Camarines Norte, Camarines Sur, Quezon, Catanduanes, Oriental Mindoro, Cebu, Eastern Samar, Iloilo, Leyte, Negros Occidental, Negros Oriental, Northern Samar, Southern Leyte, Western Samar, Davao del Norte, Davao del Sur, Misamis Oriental, Zamboanga del Norte, Zamboanga del Sur, Zamboanga Sibugay, Misamis Occidental, Lanao del Norte
NON DELIVERABLE AREAS (SPECIFIC MUNICIPALITIES AND BARANGAY)
We at Decathlon aim to have our products 100% available nationwide. Yet due to geographical restrictions and limitations, we apologize that our carriers will not be able to make deliveries to a number of municipalities and barangay(s) in the country. To see the complete list of non-deliverable areas, please click here: Non-Deliverable Areas
ORDER TRACKING
To know more the status of your order, kindly contact our customer happiness team at contact.philippines@decathlon.com or call us at 02 850 3322.
If for any reason you are not available to receive your order, kindly call our courier to reschedule your delivery date. Should you fail to receive your order after three (3) consecutive reschedules, the courier will return your parcel to the store for you to pick up. If you won't be available to receive your order, please leave an authorization letter and ID with whoever else will be around to receive your package.
Should there be any questions regarding the delivery coverage and fees, please don't hesitate to contact our Customer Happiness Team. We will be very happy to assist you!
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