SHIPPING AND DELIVERY



DELIVERY METHOD

At Decathlon Philippines, we cover three (3) major areas for online orders:


COST

SCHEDULE*

TIME

ESTIMATE**

CLICK & COLLECT

FREE

Daily

10:00AM-10:00PM

3 hours after payment confirmation

COLLECTION POINT

FREE

Daily

10:00AM-10:00PM

Next Day

METRO MANILA

Starts at PHP 100

Monday to Saturday

9:00AM-10:00PM

3 - 5 business days

GREATER MANILA

Starts at PHP 150

Monday to Saturday

9:00AM-10:00PM

7 - 10 business days

PROVINCIAL AREAS

Starts at PHP 200

Monday to Saturday

9:00AM-10:00PM

10 - 15 business days

Up to 20 business days for remote areas*


*HOLIDAYS EXCLUDED

**An additional three (3) business days will be added for all voluminous and bulky orders above 30KG.


UPDATED DELIVERY COVERAGE

As of June 2019


METRO MANILA

Binondo, Caloocan City, Ermita, Intramuros, Las Pinas, Makati, Malabon, Malate, Mandaluyong, Malate, Marikina, Muntinlupa, Navotas, Paco, Pandacan, Paranaque, Pasay, Pateros, Port Area, Quezon City, Quiapo, Sampaloc, San Juan City, San Miguel, San Nicolas, Santa Ana, Santa Cruz, Taguig City, Tondo I and II, Valenzuela


GREATER MANILA

Batangas, Bulacan, Cavite, Laguna, Rizal


PROVINCIAL AREAS

Bataan, Benguet, Cagayan, Isabela, La Union, Nueva Ecija, Nueva Vizcaya, Pampanga, Pangasinan, Tarlac, Zambales, Albay, Camarines Norte, Camarines Sur, Quezon, Catanduanes, Oriental Mindoro, Cebu, Eastern Samar, Iloilo, Leyte, Negros Occidental, Negros Oriental, Northern Samar, Southern Leyte, Western Samar, Davao del Norte, Davao del Sur, Misamis Oriental, Zamboanga del Norte, Zamboanga del Sur, Zamboanga Sibugay, Misamis Occidental, Lanao del Norte


NON DELIVERABLE AREAS (SPECIFIC MUNICIPALITIES AND BARANGAY)

We at Decathlon aim to have our products 100% available nationwide. Yet due to geographical restrictions and limitations, we apologize that our carriers will not be able to make deliveries to a number of municipalities and barangay(s) in the country. To see the complete list of non-deliverable areas, please click here: Non-Deliverable Areas



ORDER TRACKING

To know more the status of your order, kindly contact our customer happiness team at contact.philippines@decathlon.com or call us at 02 850 3322.


If for any reason you are not available to receive your order, kindly call our courier to reschedule your delivery date. Should you fail to receive your order after three (3) consecutive reschedules, the courier will return your parcel to the store for you to pick up. If you won't be available to receive your order, please leave an authorization letter and ID with whoever else will be around to receive your package.


Should there be any questions regarding the delivery coverage and fees, please don't hesitate to contact our Customer Happiness Team. We will be very happy to assist you!



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