As part of our safety and quality controls and our constant dialogue with customers, we, together with our customers, have become aware that this product does not meet our desired level of safety.
BABY ARCH RING
Thank you for the confidence you have placed in us by buying a NABAIJI BABY ARCH RING.
As part of our quality processes, the NABAIJI teams have identified a potential risk concerning the breaks of a welding line at the buoy part. The welding line can break gradually and partially separating the inflatable part from the fabric part where the child rests.
This very random phenomenon only occurs in very rare cases. We do not regret any accident relating to this problem, however we do not wish to take any risk concerning the safety of our young users and we are therefore recalling all our products.
As a precautionary principle, we invite you to return your product to your nearest store for a refund.
You are concerned if you purchased this item after JANUARY 1, 2021. We thank you for your understanding and apologize for the inconvenience caused.
Our customer relations center is at your disposal to answer any questions to: (02) 8-424-2970, Monday to Sunday 10:00am - 8:00pm.
We thank you for your understanding and apologize for the inconvenience.