Once your order is confirmed and paid, it will be processed, and an e-mail will be sent for pick up!
Proceed to the welcoming desk to pick up your order. Our store is open every day from 10:00am - 10:00pm. To see all our store hours, click here.
STORE PICK-UP HOURS
Cut off for click and collect orders:
6:00 PM (Orders made 6:01 PM onwards will be available for pick up the next day)
Pick up time:
3 hours after you received the payment confirmation email. For orders made and paid from 6:01 PM to 10 AM, you will be able to pick up your order the next day.
Pick up hours:
10:00 AM to 10:00 PM daily
TERMS AND CONDITIONS
All Click & Collect orders have to be picked up from the store you selected. Once you place your order, you cannot change your pick-up store.
Click & Collect orders will not be home delivered and must be picked up in the chosen store by the customer. Should you request delivery for your Click and Collect item, a shipping cost will be asked on top of the total order price (including Grab Express, Transportify, lalamove, etc.)
Refunds for all Click & Collect orders will be processed to the account through which payment was made. No cash transactions at the store are allowed in case of returns or cancellations. YOu may request for refunds through this form.
As we are trying to be as eco-friendly as possible, we would appreciate it if you can bring your decathlon eco-bag or any eco-bag once you pick up your order. For inquiries, please don't hesitate to call us at 850-3322 or email us at firstname.lastname@example.org