Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.47 / 5

644 Reviews
601 of 601 people recommends decathlon
The website navigation
4.24 / 5
Delivery timing
4.23 / 5
Quality of Delivery Packaging
4.37 / 5
Our products
4.57 / 5
Customer Support
4.37 / 5
The payment
4.59 / 5
Nicole

Took 2 days to ship out. Item is excellent.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
Response of the brand
Hello Nicole,<br><br>Thank you very much for your feedback.<br>We are very sorry if we did not reach your expectations regarding delivery, we will definitely take note of this and improve our commitment time.<br><br>Should you have any questions, please don't hesitate to send us an email to contact.philippines@decathlon.com or call us at 8-850-3322.<br><br>Sportively yours,<br>James
The website navigation
Our products
Delivery timing
The payment
Quality of Delivery Packaging
Johann

There is some lag on the website

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Hanna

Something about the navigation of website is a bit off. Hoping that it could be patterned to other shopping websites/apps like zalora where you could select as many categories like “shorts” then all shorts would be shown, regardless of which sport category it belongs. Or “accessories” then another selection like travel, head gears whatsoever, to make online shopping more easier. But in-store, no problems at all, just navigation of the website.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
The payment
Quality of Delivery Packaging
Mimi

Customer support was quick to respond to my concern, was able to fix the issue right away

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Nina

good quality

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Luther James

This was my first order and they already messed it up. Sent to taguig for some reason when its clear on the record that its not. Customer did a great job in getting things done.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Romeo

Good first time shopping experience online.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Christhaly

Thanks

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Dajao

Items are greats but will always be out of stock when ordering (experienced in all my orders).

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Carlos

Nice item!

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging