Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.47 / 5

449 Reviews
419 of 419 people recommends decathlon
Our products
4.64 / 5
The website navigation
4.35 / 5
Delivery timing
4.27 / 5
Quality of Delivery Packaging
4.32 / 5
The payment
4.7 / 5
Customer Support
4.41 / 5
Belles

Keep up the good work.

Verified purchase
(Philippines)
Response of the brand
<p>Hello Belles,</p><p><br></p><p>Thank you for sharing your feedback with us.</p><p><br></p><p>We're glad that we are able to satisfy your needs with our products and services and we would like to extend our most sincere gratitude. We hope that you will enjoy our products as much as we do.</p><p><br></p><p>We're looking forward to your next online purchase. Should you have any questions, please feel free to email us at contact.philippines@decathlon.com or send us a message through our official facebook page - https://www.facebook.com/DecathlonPH/?ref=br_rs</p><p><br></p><p>Have a sportive day ahead!</p><br/><p>James</p><p>Satisfaction Customer Support Specialist</p>
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Keith

I received my items without any problem. Transaction was fast and smooth. Highly recommended.

Verified purchase
(Philippines)
Response of the brand
<p>Hello Keith,</p><p><br></p><p>Thank you for sharing your feedback with us.</p><p><br></p><p>We're glad that we are able to satisfy your needs with our products and services and we would like to extend our most sincere gratitude. We hope that you will enjoy our products as much as we do.</p><p><br></p><p>We're looking forward to your next online purchase. Should you have any questions, please feel free to email us at contact.philippines@decathlon.com or send us a message through our official facebook page - https://www.facebook.com/DecathlonPH/?ref=br_rs</p><p><br></p><p>Have a sportive day ahead!</p><br/><p>James</p><p>Satisfaction Customer Support Specialist</p>
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
silas

thank you decathlon for a very nice item. Definitely will order again.

Verified purchase
(Philippines)
Response of the brand
<p>Thank you for sharing your feedback with us.</p><p><br></p><p>We're glad that we are able to satisfy your needs with our products and services and we would like to extend our most sincere gratitude. We hope that you will enjoy our products as much as we do.</p><p><br></p><p>We're looking forward to your next online purchase. Should you have any questions, please feel free to email us at contact.philippines@decathlon.com or send us a message through our official facebook page - https://www.facebook.com/DecathlonPH/?ref=br_rs</p><p><br></p><p>Have a sportive day ahead!</p><br/><p>James</p><p>Satisfaction Customer Support Specialist</p>
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Ej

Excellent!

Verified purchase
(Philippines)
Response of the brand
<p>Thank you for sharing your feedback with us.</p><p><br></p><p>We're glad that we are able to satisfy your needs with our products and services and we would like to extend our most sincere gratitude. We hope that you will enjoy our products as much as we do.
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Marie

When looking for ballet shoes for kids On the webstore, I got only semi sole as product proposition. But I know that in store you have the ballet shoes. Maybe you could look into your keywords/categories. Thanks

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Kathleen Faye

The delivery was very much ahead of time, I was expecting it to arrive like 4-7 days but it arrived 2 days after I ordered in COD , plus I love the shoe quality. I've been ordering many gym stuffs in the Decathlon Masinag outlet, it was my first time to shop online and it was a great experience.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Kristian

Mahabang hintayan...

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Shev

I was so excited to recieve the item I ordered. Very much impressed with the secure packaging and prompt processing of my order. Most of all I love the quality of the product, I’ve actually set it up and used it! Good job DECATHLON, thank you!

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Krys john paul

Before i was upset because of the bike problem but i was humbled and amaze by pierre he patiently assisted me and thank you to kuya roy of masinag decathlon for assisting me . But hpoefully next time all products will be available next time.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
April

I requested for some sort of gift pack or any packaging as I will bag them individually because i will give the items as gift. I have received nothing.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging

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