4.55 / 5

Very satisfied customer here☺️

A big shout out to the team who handled my online purchase at the Alabang Decathlon branch. Special mention to Lyne who looked after my purchase and additional requests. I asked Decathlon to consolidate two separate orders I purchased online (so that I will only be paying 1 delivery fee). They did it without hesitation, handled my request professionally and communicated with me to reassure all is well. I also had to return my dive socks as they were too small, so Lyne (and Gab) helped me get the right size. I got the stuff I wanted in time for my diving activity. Thanks to the efficiency of the Decathlon team who handled my orders. I wish all customer service teams will have the same can-do attitude as the team at Decathlon. Great job guys! Thank you!

fast transaction, no hassle, great service

The bottle cage you sent me did not have screws unlike the first one I bought from you before.

Excellent

The exchangenitem size is incorrect. Instead of XL thenitem sent is Large. I have informed through email but nonresponse was received.

I got my orders well packed. My exchange items request were processed fast (1-2 days) and got the items in front of my door steps 5 days after. <br /> <br /> The store was accommodating in handling my request for exchange.<br /> <br /> Thank you for the great experience.

Your website needs a lot of improvement. Navigation is terrible, search filters are unreliable and inconsistent, unavailable products still show up (you should hide those), etc

Would be nice if you also carry stepper similar to body slender brand (old brand) wherein the bottom part is not flat but half circle. Like a half moon shape type of stepper wherein the flat side is where you step on, and he bottom part is the curved side. Just suggesting.

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