Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.5 / 5

659 Reviews
610 of 610 people recommends decathlon
Quality of Delivery Packaging
4.37 / 5
Our products
4.66 / 5
The website navigation
4.36 / 5
Delivery timing
4.38 / 5
The payment
4.72 / 5
Customer Support
4.47 / 5
Dhorys

Keep it up decathlon. God bless you more.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Quality of Delivery Packaging
William

I bought thru online and it is a big hassle when there is exchanged. The product cannot be picked up in my place because it takes too long for your courier to pick it up. I was advised to wait for AT LEAST 1 month so I was forced to go to the store to personally to pick up the item and now I am discouraged to buy online.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Godfrey

Great products and customer service

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Mary Hedwig

I very much appreciate the ease of contacting your customer service and the great work that Randolph and Karen did in helping my items to be delivered.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
John Rey

In spite of the covid restrictions, decathlon's delivery was extremely swift. Items (as gifts to my mom) came way ahead of schedule so I was able to gift wrap them.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Carolyn

I didn't recieve the items.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Dennis

My orders took a long time to be delivered. I have to check your website twice, send an email, and call your costumer service before I received my orders. And no explanation why it was delayed. And to think the items were already paid online. You should do something about this.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Jeciel

i think it's the price of buying online, we did not expect the enormous size of the threadmill. all the parts are complete and we are using it already. anyway, i like the very fast delivery and the courtesy and helpfulness of the delivery guys.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Jessica

My bike had a few scratches, but I felt it was a hassle to send it back given that is was minor. I like the baskets and the other accessories I bought, and a free bike bell! I hope you can restock on your bike cleansers and lubricants, as I have been checking every now and then to buy some.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Quality of Delivery Packaging
Leizl

Thanks Decathlon, I ordered my father a Cycling shoes and he loves it. The delivery is fast too. I'll deffo buy again.

Verified purchase
(Philippines)
The website navigation
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging

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