Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.55 / 5

543 Reviews
505 of 505 people recommends decathlon
The website navigation
4.41 / 5
Quality of Delivery Packaging
4.49 / 5
Our products
4.7 / 5
The payment
4.75 / 5
Delivery timing
4.5 / 5
Pamel

Very satisfied customer here☺️

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Quality of Delivery Packaging
Ava

A big shout out to the team who handled my online purchase at the Alabang Decathlon branch. Special mention to Lyne who looked after my purchase and additional requests. I asked Decathlon to consolidate two separate orders I purchased online (so that I will only be paying 1 delivery fee). They did it without hesitation, handled my request professionally and communicated with me to reassure all is well. I also had to return my dive socks as they were too small, so Lyne (and Gab) helped me get the right size. I got the stuff I wanted in time for my diving activity. Thanks to the efficiency of the Decathlon team who handled my orders. I wish all customer service teams will have the same can-do attitude as the team at Decathlon. Great job guys! Thank you!

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Quality of Delivery Packaging
Rhea Mae

fast transaction, no hassle, great service

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Quality of Delivery Packaging
Vince

The bottle cage you sent me did not have screws unlike the first one I bought from you before.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Quality of Delivery Packaging
Anthony

Excellent

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Quality of Delivery Packaging
Leticia

The exchangenitem size is incorrect. Instead of XL thenitem sent is Large. I have informed through email but nonresponse was received.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
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Quality of Delivery Packaging
Bing

I got my orders well packed. My exchange items request were processed fast (1-2 days) and got the items in front of my door steps 5 days after. <br /> <br /> The store was accommodating in handling my request for exchange.<br /> <br /> Thank you for the great experience.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Quality of Delivery Packaging
Cathleen

Your website needs a lot of improvement. Navigation is terrible, search filters are unreliable and inconsistent, unavailable products still show up (you should hide those), etc

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Quality of Delivery Packaging
Juvelyn

Would be nice if you also carry stepper similar to body slender brand (old brand) wherein the bottom part is not flat but half circle. Like a half moon shape type of stepper wherein the flat side is where you step on, and he bottom part is the curved side. Just suggesting.

Verified purchase
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Quality of Delivery Packaging
bfb

bgrf

Verified purchase
(Philippines)
Our products
Delivery timing
The payment
Quality of Delivery Packaging

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