Reviews

Our customers rate their satisfaction level and provide feedback about their experience on our website, about the quality of the packaging they received, and finally about their delivery experience.

If you're looking for reviews about our products, you' ll be able to find them directly on the product page.

4.51 / 5

583 Reviews
552 of 552 people recommends decathlon
The website navigation
4.27 / 5
Delivery timing
4.26 / 5
Our products
4.6 / 5
Quality of Delivery Packaging
4.38 / 5
Customer Support
4.42 / 5
The payment
4.62 / 5
anne

Keep it up! Very affordable and convenient = )

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
John Mark

I wish you could offer more selections

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Paolo

will be buying again

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
James

Would like to have a decathlon store in Cebu, surely it would become a big hit since top brands here are so expensive. Would like to see a good competition in the business. <br /> I wish you would lower down your free shipping rate. 2000 pesos is just to big. Shoper in the other hand offers freeshipping from time to time. And I see a lot of decathlon brands sold in there but not all.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Batobalonos

Best experience ever. Thank you for your service Decathlon! I will purchase more in the future. KUDOS!

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Joel

Good

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Zhen Zhen

Hoping to deliver purchased shoes from you that is placed in a box to avoid possible crumples / scratches

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Israel

Ganda!..Will order again..

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
Response of the brand
Good day Israel,<br><br>Thank you for your feedback.<br><br>Our hearts our full that we meet your expectations with regards to our products. We hope you will enjoy using our products as much we do. We're looking forward to your next online purchase with us.<br><br>If you have concerns/question please feel to contact us at&nbsp;(02) 8-821-3385 or you may email us at&nbsp;contact.philippines@decathlon.com<br><br>Have a sportive day!<br><br>Best,<br>Cyrille
Israel found this answer helpful
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
Clarence

The product was great! It was able to meet my expectation.

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
Response of the brand
Good day Clarence,<br><br>Thank you for your feedback. We are glad to hear that we meet your expectations on delivering good quality products yet affordable. We hope that you can order again with us at <a target="_blank" href="http://www.decathlon.ph">www.decathlon.ph</a>&nbsp;we're pretty sure&nbsp;you&nbsp;can&nbsp;find&nbsp;items&nbsp;that will suit&nbsp;your&nbsp;style.<br><br>Should you have a comments, concerns, or suggestions you wish to share, please feel free reach out to (02) 8-850-3322 or you may message us at contact.philippines@decathlon.com<br><br>Have&nbsp;a&nbsp;sportive&nbsp;day!<br>Best,<br>Cyrille
Clarence found this answer helpful
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging
XA

my order was delivered only 30 days after payment, I called hotline and store many times, either didn't answer or hang up. finally I was told it was too expensive to deliver to my city, so I was the one suggesting to deliver at the next town (located on the same road at ten km). Eventually courier delivered to my very place (because it's on the same road, just look at the map!!!!). conclusion: customer service got me mad, but the bicycle is great :)

Verified purchase What is a review "Verified purchase" ?

Where review is marked as "Verified purchase" confirmed by Decathlon, this means that we could verify that the client who filed this opinion has purchased the product from us.

We can confirm purchases for the reviews expressed on a request by e-mail after purchase or when the customer has this review from his personal space.

If review is not marked as "Verified purchase", this does not mean that the author's review has no experience with the product may have given his review directly on the site without unique identification, or the product has been offered or paid.

The label "Verified purchase" lets help you judge the reliability of a review.
(Philippines)
Response of the brand
Good day Xavier,<br><br>Thank you for your review. I’m sorry to hear you had such a frustrating experience with our customer support team, but I really appreciate you bringing this issue to my attention. Rest assured that I will let our customer support team knows about this so that they will strive to do better if this kind of situation arises again. I will let our partnered courier to let this know also so that they will improve their services as well.<br><br>Once again, we sincerely apologize for the trouble it has caused you. We hope you that this situation won't change your image of Decathlon.<br><br>Should you have a comments, concerns, or suggestions you wish to share, please feel free reach out to (02) 8-850-3322 or you may message us at contact.philippines@decathlon.com<br><br>Best,<br>Cyrille
The website navigation
Our products
Delivery timing
The payment
Customer Support
Quality of Delivery Packaging

Filters

Sort Filter
Filter Filter Filter